Collection and Use of Personal Information

My account creation Personal info My account creation Marketing info Newsletter subscription Boutique appointment Contact us Personal Info Contact us Marketing Information Contact us - by existing member Order (Non Member) Personal Information Order (Non Member) Marketing Information

My account creation

Collection and Use of Personal Information

Vacheron Constantin intends to collect your personal information as follows in order to provide membership services and to fulfil your requests and/or our contractual obligations to you.

Mandatory Items : Gender, Names, Password, Email address

Optional Items : Phone Number, Birth date 

Purposes : Manage membership account and customer data, provide goods, repair services or services, deal with enquiries and request, conduct customer satisfaction survey and data analysis based on your purchases (including via your account and guest purchase) and requested services to improve our products and services, manage our accounts and records, manage grievances, complaints and legal compliance, access to our client relation center, reservation of boutique visits and manage customer data.

Retention Period : Until the withdrawal of membership from the website. 

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided the membership services and we may not fulfil your requests and/or our contractual obligations to you.

My account creation

Collection and Use of Personal Information for marketing (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communications. 

Mandatory Items : Gender, Names, Password, Email address

Optional Items : Phone Number, Birth date 

Purposes : To send you newsletters, our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms.

Retention Period : Until the withdrawal of your consent to receive marketing communications. 

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided with marketing communications.

Newsletter subscription

Collection and Use of Personal Information for sending e-newsletters and marketing communications 

Vacheron Constantin intends to collect your personal information as follows in order to fulfil your requests sending e-newsletters and marketing communications to you. 

Mandatory Items :  Gender, Names, Email  address,  Location/Country/Region

Purposes : To send you our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms.

Retention Period : Until the withdrawal of your consent. 

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, we may not fulfil your requests and/or send e-newsletter or marketing communications to you.

Boutique appointment

Collection and Use of Personal Information 

Vacheron Constantin intends to collect your personal information as follows in order to fulfil your requests and making boutique appointment for you. 

Mandatory items : Gender, Names, E-mail adress, Place of residence

Optional Items : Mobile Number

Purposes : Fulfil your boutique appointment requests and dealing with your enquiries, and manage customer data.

Retention Period : Until the withdrawal of your consent-

Collection and Use of Personal Information for sending you marketing communications (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communications. 

Mandatory items : Gender, Names, E-mail adress, Place of residence

Optional Items : Mobile Number

Purposes : To send you newsletters, our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms

Retention Period : Until the withdrawal of your consent to receive marketing communications. 

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided with marketing communications.

Contact us

Collection and Use of Personal Information 

Vacheron Constantin intends to collect your personal information as follows in order to fulfil your requests and deal with your enquiries. 

Mandatory items : Gender, Names, E-mail, Phone Number, Location/Country/Region, City of residence 

Purposes  : Fulfil your requests and dealing with your enquiries, and manage customer data

Retention Period : Until the withdrawal of your consent.

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, we may not fulfil your requests and deal with your enquiries.

Contact us

Collection and Use of Personal Information for sending you marketing communications (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communications. 

Mandatory items : Gender, Names, E-mail, Phone Number, Location/Country/Region, City of residence 

Purposes : To send you our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms

Retention Period : Until the withdrawal of your consent to receive marketing communications. 

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided with marketing communications.

Contact us - by existing member

Collection and Use of Personal Information

Vacheron Constantin intends to collect your personal information as follows that you have not provided during member registration in order to fulfil your requests and deal with your enquiries.

Mandatory Items: Title, First Name (Latin), Last Name (Latin), First Name (Hangul), Last Name (Hangul)

Optional Items : Birth date

Purposes : Fulfil your requests and dealing with your enquiries, and manage customer data

Retention Period : Until the withdrawal of membership from the website.

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not fulfil your requests and deal with your enquiries.

Collection and Use of Personal Information for marketing (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communications.

Mandatory Items: Title, First Name (Latin), Last Name (Latin), First Name (Hangul), Last Name (Hangul)

Optional Items : Birth date

Purposes : To send you our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms

Retention Period : Until the withdrawal of membership from the website.

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided with marketing communications.  

Order (non member)

Collection and Use of Personal Information 

Vacheron Constantin intends to collect your personal information as follows in order to fulfil your requests to complete the order. 

Mandatory Items : Gender, Names, City, District, Street Name, Street Number, ZIP Code, Additional adress 

Optional Items : Adress Name, Phone number

Purposes  : Adress Name, Phone number

Retention Period : Fulfil your requests to complete the transaction

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not fulfil your requests to complete the transaction.

Order (non member)

Collection and Use of Personal Information for sending you marketing communications (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communications. 

Mandatory Items : Gender, Names, City, District, Street Name, Street Number, ZIP Code, Additional adress 

Optional Items : Adress Name, Phone number

Purposes : To send you our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms 

Retention Period : Until the withdrawal of your consent to receive marketing communications.