Get a service

Main services

Our goal is to keep your watch as accurate and reliable as the day you got it. It's just a task our master watchmakers feel duty-bound to perform to the most exacting standards.

1 - COMPLETE SERVICE OF A MODERN WATCH

The complete service is a complex task that requires several hours of work and preserves the value, integrity and reliability of your timepiece. In the hands of our watchmakers, your Vacheron Constantin piece is completely disassembled, inspected, cleaned and repaired if necessary – all the attention that an exceptional watch deserves.

The servicing of a timepiece may vary depending on each particular case.

The complete service of a modern timepiece takes approximately 4 to 6 weeks once the cost estimate has been accepted.

2 - RESTORATION OF A VINTAGE WATCH

Few Manufactures are able to restore all the watches that have come out of their workshops for centuries. That is why Vacheron Constantin makes it a point of honor to pass on this watchmaking know-how and to ensure that the great history of each of its timepieces continues.

In no way comparable to a standard service, restoration requires rigorous know-how, a thorough knowledge of the history of the Maison and sometimes even specific tools. Given their age, it is not uncommon for a craftsman or master watchmaker to handcraft some of the components that need to be replaced.

Two services are available depending on your requirements: Functional Restoration and Premium Restoration.

Whichever service you choose, maintaining a vintage timepiece is a real challenge that must be met with the utmost care to preserve the original characteristics of your watch. Therefore, the restoration may vary from 3 to 6 months, depending on your request and the interventions required.

All these services are guaranteed for 2 years.

The Functional Restoration - Our master watchmakers carry out the essential interventions to ensure your watch functions properly, whilst preserving the patina of time.

The Premium Restoration - This service offers a completely personalized approach, leveraging the expertise of our master watchmakers to restore your watch to as close to its original condition as possible, from the movement to the dial. Your watch is restored to its full aesthetic shine and optimal functioning.

CUSTOMER SERVICE PRICE RATES

Each timepiece requires specific attention, therefore we invite you to get a personalized cost estimate of our services.

Get my watch serviced

Since 1755, the master watchmakers at Vacheron Constantin have been faithfully maintaining, repairing and restoring the timepieces you entrust in their care.

When your Vacheron Constantin watch is repaired or serviced at one of our Service Centers or authorized Boutiques, the work carried out and the components replaced will be guaranteed for two years from the date the work is completed.

1 - DROP OFF YOUR TIMEPIECE FOR SERVICE

We are present all over the world in order to offer you a level of service in line with your expectations. Consequently, all of our exclusive Vacheron Constantin Boutiques as well as our authorized retailers can organize the maintenance of your watch at your nearest Service Center. Your watch can also be deposited at any Vacheron Constantin boutique in the presence of an authorized watch repairer.

2 - SEND YOUR TIMEPIECE FOR SERVICE

For your convenience, we are pleased to arrange the direct sending of your Vacheron Constantin timepiece to your local Vacheron Constantin Service Center for service.

AT YOUR SERVICE

Our concierge is available to answer any questions or provide personalized advice.