Collection and Use of Personal Information

 

MYACCOUNT CREATION/MEMBERSHIP REGISTRATION

 

Collection and Use of Personal Information (Mandatory)

Vacheron Constantin intends to collect your personal information as follows in order to provide membership services and to fulfil your requests and/or our contractual obligations to you.

Items

Purposes

Retention Period

Mandatory: salutation, first name (latin), last name (latin), first name (Hangul), last name (Hangul), email, account password, confirmation of account password

Optional: phone number, birth date

Manage membership account and customer data, provide goods, repair services or services, deal with enquiries and request, conduct customer satisfaction survey and data analysis based on your purchases (including via your account and guest purchase) and requested services to improve our products and services, manage our accounts and records, manage grievances, complaints and legal compliance, access to our client relation center, reservation of boutique visits and manage customer data

Until the earlier of (i) the achievement of the purpose of retention of personal information and (ii) 2 months following the withdrawal of membership from the website.  

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided the membership services and we may not fulfil your requests and/or our contractual obligations to you.

 

Collection and Use of Personal Information for marketing (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communications. 

Items

Purposes

Retention Period

Mandatory: salutation, first name (latin), last name (latin), first name (Hangul), last name (Hangul), email, account password, confirmation of account password

Optional: phone number, birth date

To send you newsletters, our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms

Until the earlier of (i) the achievement of the purpose of retention of personal information and (ii) 2 months following the withdrawal of your consent to receiv marketing communications.  

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided with marketing communications.

 

 

REQUESTS FOR E-NEWSLETTERS/CATALOGUES/NEWSLETTER SUBSCRIPTION

 

Collection and Use of Personal Information for sending e-newsletters and marketing communications (Mandatory)

Vacheron Constantin intends to collect your personal information as follows in order to fulfil your requests sending e-newsletters and marketing communications to you.

Items

Purposes

Retention Period

Mandatory: salutation, first name, last name, first name (Hangul), last name (Hangul), email, country.

To send you our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms.

Until the earlier of (i) the achievement of the purpose of retention of personal information and (ii)  2 months following the withdrawal of your consent.  

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, we may not fulfil your requests and/or send e-newsletter or marketing communications to you.

 

REQUESTS FOR BOUTIQUE APPOINTMENT /BOUTIQUE APPOINTMENT

Collection and Use of Personal Information (Mandatory)

Vacheron Constantin intends to collect your personal information as follows in order to fulfil your requests and making boutique appointment for you.

Items

Purposes

Retention Period

Mandatory: Title, last name, first name, last name (EN), first name (EN), mobile number, email, place of residence.

Fulfil your boutique appointment requests and dealing with your enquiries, and manage customer data

Until the earlier of (i) the achievement of the purpose of retention of personal information and (ii) 2 months following the withdrawal of your consent. 

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, we may not fulfil your requests and making boutique appointment for you.

 

Collection and Use of Personal Information for sending you marketing communications (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communications. 

Items

Purposes

Retention Period

Mandatory: Title,  last name, first name, last name (EN), first name (EN), mobile number, email, place of residence.

To send you our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms

Until the earlier of (i) the achievement of the purpose of retention of personal information and (ii) 2 months following the withdrawal of your consent to receive marketing communications. 

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided with marketing communications.

 

CONTACT US/ENQUIRY

 

Collection and Use of Personal Information (Mandatory)

Vacheron Constantin intends to collect your personal information as follows in order to fulfil your requests and deal with your enquiries. 

Items

Purposes

Retention Period

Mandatory:  Salutation, first name (latin), last name (latin), first name (Hangul), last name (Hangul), email, phone number, country, request and message.

Optional: how to be contacted

Fulfil your requests and dealing with your enquiries, and manage customer data

Until the earlier of (i) the achievement of the purpose of retention of personal information and (ii)  2 months following the withdrawal of your consent.  

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, we may not fulfil your requests and deal with your enquiries.

Collection and Use of Personal Information for sending you marketing communications (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communications. 

 

Items

 

Purposes

 

Retention Period

Mandatory:  Salutation, first name (latin), last name (latin), first name (Hangul), last name (Hangul), email, phone number, country, request and message.

Optional: how to be contacted

To send you our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms

Until the earlier of (i) the achievement of the purpose of retention of personal information and (ii)  2 months following the withdrawal of your consent to receive marketing communications.  

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided with marketing communications.

 

ORDER

Collection and Use of Personal Information (Mandatory)

Vacheron Constantin intends to collect your personal information as follows in order to fulfil your requests to complete the order. 

 

Items

 

Purposes

 

Retention Period

Mandatory: gender, last name (Hangul), first name (Hangul), last name, first name, city, district, street name,  street number, zip code, mobile number

 

Optional:  additional address, phone number

Fulfil your requests to complete the transaction

Until expiration of the statutory retention period for online transaction unless a longer period is otherwise required by other laws or regulations or consented by you.

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not fulfil your requests to complete the transaction.

 

Collection and Use of Personal Information for sending you marketing communications (Optional)

Vacheron Constantin intends to collect your personal information as follows in order to provide marketing communication.

 

Items

 

Purposes

 

Retention Period

Mandatory: gender, last name (Hangul), first name (Hangul), last name, first name, city, district, street name,  street number, zip code, mobile number

Optional:  additional address, phone number

To send you our product and service information, event information, marketing materials/information, promotions and promotional activities using e-mail, text, telephone or post, and deliver personalized messages or advertising on social media or other digital platforms

Until the earlier of (i) the achievement of the purpose of retention of personal information and (ii) 2 months following the withdrawal of your consent to receive marketing communications. 

You have the right to refuse consent to the collection and use of your personal information in the manner described above.  However, if you do so, you may not be provided with marketing communications.