FULL SERVICE

CARRY OUT A FULL SERVICING OF YOUR VACHERON CONSTANTIN WATCH

Recommended every 3 to 5 years, the full service is a complex task that requires several hours of work and preserves the value, integrity and reliability of your timepiece. In the hands of our watchmakers, your watch is completely disassembled, inspected, cleaned and repaired if necessary – all the attention that an exceptional watch deserves.

DIAGNOSIS

To understand the way you wear your watch and to ask you some questions about its use.

CHECKS

Water resistance, magnetism, accuracy: your watch is tested to detect any potential malfunctions.

DISASSEMBLING THE CASE

The bracelet is removed and the links and clasp are checked. The case is entirely disassembled.

EXTRACTING THE MOVEMENT

The case back is opened and the caliber is delicately taken out.

DISASSEMBLING THE CALIBER

Each piece of the caliber is inspected and analyzed to detect any worn out or defective parts. Only the required parts are changed.

CLEANING THE COMPONENTS

All of the movement’s parts undergo ultrasonic cleaning in a special bath.

ASSEMBLING THE MOVEMENT

The caliber is reassembled with care, the components lubricated and the movement perfectly adjusted.

CHECKING THE MOVEMENT

The movement’s accuracy is tested in the five positions of the watch (3 o’clock, 6 o’clock, 9 o’clock, dial up, dial down).

SHINING

Shining is a light superficial polishing that efficiently treats micro-scratches. This is generally an excellent compromise between improving aesthetics and preserving the product.

RE-CASING UP

The movement is put back inside the watch, the case reassembled and all the joints replaced to ensure its water resistance.

CHECK POINTS

Power reserve, setting accuracy, watch functions. Every point is rigorously checked to meet Vacheron Constantin’s high standards.

AESTHETIC CHECK

Before the watch makes its way back to the owner’s wrist, our master watchmakers carry out a final check of the case and bracelet.

FIRST CLASS SERVICE CENTERS

Since 1755, our master watchmakers at Vacheron Constantin have been faithfully maintaining, repairing and restoring the timepieces you entrust to their care.

LOCATE A SERVICE CENTER

SERVICES LEAD TIME

The servicing of a timepiece may vary depending on each particular case.

  • Polishing : 2 weeks
  • Demagnetizing : immediate in boutique
  • Complete service of modern timepiece : 4-6 weeks
  • Restoration of vintage timepiece : 6 months (must be returned to HQ)

These service lead-times are approximate, to discover the exact timings we recommend you to visit one of our boutiques.

CUSTOMER SERVICE PRICE RATES

Each timepiece requires specific attention, therefore we invite you to get a personalized cost estimate of our services.

DISCOVER

DO YOU HAVE ANY QUESTIONS?

We invite you to consult a selection of our most frequently asked questions.

Visit our Service FAQ

AT YOUR SERVICE

Our concierge is available to answer any questions you may have or provide personalized advice.

CONTACT US