Vacheron Constantin

At your service

shop our e-boutique

The Vacheron Constantin E-boutique is now available. Shop by phone, speak with our dedicated Concierge Service regarding your next purchase or explore a gift for your loved one, and benefit from a range of services when you purchase via the Vacheron Constantin E-boutique.

Shop by Phone

Shop Online

Gift

Looking for a special gift? Our creations can include a personal gift message from you. 

Whether it's a gift or a personal treat, our Concierge Service will be able to assist you with all your queries or provide personalized advice via phone. 

Contact our concierge

Payment

The Vacheron Constantin E-Boutique accepts payment by credit cards or bank transfer.

We accept credit card payments via Visa, Mastercard, American Express, JCB and China Union Pay. We also accept bank transfer. 

All data and payment information submitted through our E-boutique is safely secured by SSL encryption (https). We do not retain your payment information including credit card details. 

We also offer 'Pay by Link' service, a secure link for payment.

For more information on the terms of your E-boutique purchases, please refer to the Vacheron Constantin Conditions of Sale or contact our Concierge Service for assistance.

Delivery

We are committed to making sure your purchases are delivered securely and at your convenience.

The Vacheron Constantin E-boutique offers an extensive selection of complimentary delivery options.

  • Standard Delivery: 2 - 5 business days
  • Boutique Pick Up: Within 2 - 5 business days

Due to Brexit, deliveries to the United Kingdom can take within 8-10 business days.

You may choose to pick up your order from any Vacheron Constantin boutique near you.

Find a boutique

Return & Exchange Policy

Enjoy complimentary returns for exchange or refund within 30 days of your purchase online.

Please contact our Concierge Service to arrange your return or exchange.

The return or exchange of products purchased via our E-boutique must be returned via the original channel of purchase. Products purchased at a Vacheron Constantin Boutique or a Vacheron Constantin authorized retailer will not be accepted.

Engraved or personalized timepieces cannot be returned or exchanged.

Contact our concierge

Kindly refer to our Conditions of Sales for more information on the terms and conditions of return and exchanges, or contact our Concierge Service.

Collections

Our brand's philosophy is to meet expectations by designing timepieces as technically impressive as they are aesthetically stunning.

View all collections

Experience our watches in person

Come feel the craftsmanship of true watchmaking on your wrist at one of our boutique locations around the world.

Explore our boutiques