Terms and Conditions of Use
Last updated: December 2021
Vacheron Constantin, branch of Richemont International SA has its registered offices at Chemin du Tourbillon 10, 1228 Plan-les-Ouates, Switzerland. The Platforms are owned (and/or licensed to) and edited by Vacheron Constantin, branch of Richemont International SA and are operated with the technical support of Richemont International SA (the “Provider”).
About our hosting services
Hosting services for our website is provided by the Provider in Switzerland.
Mobile applications may be hosted by us or by other companies and you should refer to the relevant conditions of such other company.
Vacheron Constantin e-Boutique – Conditions of Sale and Return and Exchanges Policy
Customers purchasing products online or by phone through the Vacheron Constantin Client Relations Centre must read the Conditions of Sale and Return and Exchanges Policy, which will govern the terms and conditions of any such purchases. The provisions entitled "Limitation of liability" below do not cover the sale of products online or over the phone and please refer to the Conditions of Sale for the relevant exclusions and limitations of liability.
End User Licence Agreement
You may not:
- use the mobile application on any device that you do not own or control;
- rent, lease, sell, sublicense, redistribute, adapt, vary or modify the Blockchain Technology;
- copy, reverse engineer, decompile, attempt (in whole or in part) to obtain the source code of, modify or create derivative works of the Blockchain Technology, or any updates except to the extent that you cannot be prohibited from so doing under applicable law; or
- adapt or circumvent or disable any technological protection measures contained in or used to protect the Blockchain Technology.
You must not transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software.
Use of materials on the Platforms
Vacheron Constantin has created its various Platforms to provide information about its company and products for your personal use. Whilst considerable effort has been made to ensure that the visual representations of Vacheron Constantin products displayed on the Platforms are representative of the colour, design and style etc. of the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, Vacheron Constantin and the Provider cannot be held liable for any apparent differences in the product images represented on the Platforms and the original products. We strongly advise you visit one of our boutiques or authorised retailers prior to making a purchase online or by phone.
You may download one computer copy or print one copy of the material made available to you via the Platforms, or download the application on to your mobile device, for your own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™, are preserved intact and are not modified, deleted or changed. Unless otherwise stated, you should assume that everything that you see or read on the Platforms (such as creations, products, images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) ("Vacheron Constantin Material") are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.
Your submissions and unsolicited communications
Any unsolicited communication or material that you transmit to Vacheron Constantin via the Platforms or through social media, by electronic mail or otherwise, including, but not limited to, any data, questions or answers, comments, suggestions, or the like will be treated as non-confidential and non-proprietary by Vacheron Constantin.
Furthermore, Vacheron Constantin enjoys a worldwide reputation for both the design and manufacture of high quality luxury items. To this end, it possesses its own sources of creativity, in particular highly skilled teams of designers who conceive and perfect Vacheron Constantin’s creations. As a result, Vacheron Constantin cannot agree to or accept to be the receiver of unsolicited proposals of collaboration. Indeed, it is conceivable that Vacheron Constantin may already be working on similar ideas and/or creations. Consequently, you are advised that Vacheron Constantin is not interested in receiving ideas or other proposals relating to creations you may wish to submit.
Limitation of liability
This section applies to the Platforms and not to the products that may be sold online or by phone by one of our local or regional markets.
Vacheron Constantin tries to ensure that the information provided is accurate and complete. However, Vacheron Constantin does not warrant or represent that Vacheron Constantin’s Material is accurate, error-free or reliable or that use of Vacheron Constantin Material will not infringe rights of third parties.
Vacheron Constantin and the Provider do not warrant that the functional and/or technical aspects of the Platforms or the Vacheron Constantin Material will be error free or that the Platforms, Vacheron Constantin Material or the servers that make them available are free of viruses or other harmful components. If use of the Platforms or Vacheron Constantin Material results in the need for servicing or replacing property, material, equipment, data or other element, Vacheron Constantin and the Provider are not responsible for those costs. Without limiting the foregoing, everything on the Platforms is provided to you "AS IS" AND "AS AVAILABLE" AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. Vacheron Constantin and its suppliers make no warranties about the Vacheron Constantin Material, software, text, downloads, graphics, and links, or about results to be obtained from using the Platforms.
To the fullest extent permitted by applicable law, Vacheron Constantin and the Provider shall not be liable for any indirect, incidental, special or consequential damages of any kind arising out of or in connection with the use of information available from the Platforms or any liability relating to any loss of use, interruption of business, lost profits or lost data, regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if Vacheron Constantin and/or the Provider has been advised of the possibility of such damages.
Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, and consequently some of the above exclusions and limitations may not apply.
In general, all trademarks, logos and service marks (collectively the "Trademarks") that appear on the Platforms are registered, unregistered or otherwise protected Vacheron Constantin trademarks or are licensed for use by Vacheron Constantin by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Platforms should be construed as granting, by implication or otherwise, any licence or right to use any trademark without Vacheron Constantin’s prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Platforms, or any other content on the Platforms, except as provided herein, is strictly prohibited.
All content (including Vacheron Constantin Materials) on the Platforms are either Copyright © Vacheron Constantin or are licensed for use by Vacheron Constantin. All rights are reserved. Please refer to the section above on Use of Materials on the Platforms.
Links & linking
The Platforms may contain links to other platforms operated by third parties not affiliated to Vacheron Constantin. The inclusion of any link to such third party sites does not imply endorsement by Vacheron Constantin of those sites. Vacheron Constantin has not reviewed all of the content contained in the linked sites and is not responsible for the content or accuracy of any off-site pages or any other sites linked to any of the Platforms. If you choose to click through any link to off-site pages or third party sites then this is at your own risk.
Vacheron Constantin does not authorise linking to any of its Platforms from a third party platform without its express prior written authorisation.
Termination and suspension
Unless otherwise specified, the information and Vacheron Constantin Materials presented on the Platforms are presented solely for the purpose of promoting Vacheron Constantin’s products and services and in certain cases to present products for sale via a variety of means. Vacheron Constantin makes no representation that Vacheron Constantin Material is appropriate or available for use in every country of the world. You are responsible for compliance with applicable local laws, keeping in mind that access to Vacheron Constantin Material may not be legal by certain persons or in certain countries. Our products are available in many parts of the world. However, the Platforms may identify products that are not available worldwide.
Applicable law and jurisdiction
+41 41 580 1755