Smartphone, computer, TV, audio equipment ... all these electronic devices that make up our daily lives carry magnetic waves, which are harmful to the proper functioning of your watch. The effect on a quartz watch will be limited only to the time when it is exposed to the magnetic fields. More recent watches are most often designed to withstand the weak radiation encountered frequently in everyday life, but may still suffer some disturbances linked to these phenomena – unpleasant consequences of an invisible external cause, in no way related to the quality of the product.
... BIG CONSEQUENCES
When it comes to mechanical watches – both manual and self-winding – these models are more sensitive to magnetic fields. Indeed, some more intense disturbances are likely to magnetize steel components of the movement. In rare cases, a magnetization effect occurs on certain sensitive steel components of the movement, including the balance spring, to highly varying perceived effects depending on the construction of the watch and the intensity of the magnetic field. Fortunately, the quite inevitable consequences of a significant slowing, speeding up or even stopping of the watch are corrected in just a few minutes.
For watches such as the perpetual calendar models, the functions can be adjusted at our boutiques. This is crucial if the watch has stopped for a period of time and the calendar information is no longer up-to-date.
RIGHT ON TIME
Magnetization is a reversible phenomenon and therefore you have nothing to worry about when it comes to the reliability of your watch and its movement. With the appropriate equipment, demagnetization operations are usually quick and easy. Sometimes a slight adjustment by a watchmaker will be necessary after the intervention. In the event that your watch is not working properly, we propose carrying out a diagnosis and if necessary an immediate demagnetization free of charge in our Vacheron Constantin Boutiques.
Services Lead Time
The servicing of a timepiece may vary depending on each particular case. The time-lead of a complete service or an intervention under warranty is approximately 4 weeks, in case the timepiece is received at a boutique providing watchmaking service on-site. The restoration of vintage pieces may take from 6 weeks onwards. These delicate pieces must be intervened at the Swiss headquarter in the specialized workshops for vintage watches.
To discover the exact service lead-time we recommend you to visit one of our boutiques.
Absolutely. When your Vacheron Constantin watch is repaired or serviced at one of our Service Centers or authorized boutiques, the work carried out and the components replaced will be guaranteed for two years from the date the work is completed.