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An unbreakable link between the past and the present

Few Manufactures are able to restore all the watches that have come out of their workshops for centuries. That is why Vacheron Constantin makes it a point of honor to pass on this watchmaking know-how and to ensure that the great history of each of its timepieces continues.

Great stories never end

It all started in 1755 and yet... Today, Vacheron Constantin still offers today the possibility of restoring all its watches and thus maintaining these rare and precious pieces in the best condition. Whether aesthetic or functional, restoration is a real challenge guided by the desire to preserve as much as possible the original characteristics of a timepiece.

Vacheron Constantin - An unbreakable link between the past and the present - How long does the restoration of a Vacheron Constantin watch take?
How long does the restoration of a Vacheron Constantin watch take?

Everything depends on the rarity of the piece and the complexity of the task at hand. Certain timepieces may require up to two years of work.

A quest for heritage preservation

In no way comparable to a standard service, restoration requires rigorous know-how, a thorough knowledge of the history of the Maison and sometimes even specific tools. Given their age, it is not uncommon for a craftsman or master watchmaker to have to manufacture by hand and individually replace certain components. As such, a workshop is entirely dedicated to restoration within our Manufacture in Geneva.

Services Lead Time

The servicing of a timepiece may vary depending on each particular case. The time-lead of a complete service or an intervention under warranty is approximately 4 weeks, in case the timepiece is received at a boutique providing watchmaking service on-site. The restoration of vintage pieces may take from 6 weeks onwards. These delicate pieces must be intervened at the Swiss headquarter in the specialized workshops for vintage watches.

To discover the exact service lead-time we recommend you to visit one of our boutiques.

Vacheron Constantin - An unbreakable link between the past and the present - Is the work on my watch guaranteed?
Is the work on my watch guaranteed?

Absolutely. When your Vacheron Constantin watch is repaired or serviced at one of our Service Centers or authorized boutiques, the work carried out and the components replaced will be guaranteed for two years from the date the work is completed.

Vacheron Constantin - An unbreakable link between the past and the present - WHAT CAN WE DO FOR YOU?

WHAT CAN WE DO FOR YOU?

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