Our Service Centers to answer all your requirements
The maintenance and repair of your timepiece are never trivial. As such, only Vacheron Constantin's authorized Boutiques and Service Centers have the level of expertise, quality and know-how required to take care of your watch. By entrusting your Vacheron Constantin to our Maison’s watchmakers, you preserve its value, its integrity and reliability.
Entrusting us with your watch for complete serenity
The servicing of a timepiece may vary depending on each particular case.
The time-lead of a complete service or an intervention under warranty is approximately 4 weeks, in case the timepiece is received at a boutique providing watchmaking service on-site.
The restoration of vintage pieces may take from 6 weeks onwards. These delicate pieces must be intervened at the Swiss headquarter in the specialized workshops for vintage watches.
Quick services may take approximately 1 week if the timepiece is received at a boutique providing on-site watchmaking service.
All services out of the above may take 3 weeks approximately, except dial restoration which is mainly performed at Vacheron Constantin headquarters.
Absolutely. When your Vacheron Constantin watch is repaired or serviced at one of our Service Centers or authorized boutiques, the work carried out and the components replaced will be guaranteed for two years from the date the work is completed.