Great stories never end
It all started in 1755 and yet... Today, Vacheron Constantin still offers today the possibility of restoring all its watches and thus maintaining these rare and precious pieces in the best condition. Whether aesthetic or functional, restoration is a real challenge guided by the desire to preserve as much as possible the original characteristics of a timepiece.
Everything depends on the rarity of the piece and the complexity of the task at hand. Certain timepieces may require up to two years of work.
A quest for heritage preservation
In no way comparable to a standard service, restoration requires rigorous know-how, a thorough knowledge of the history of the Maison and sometimes even specific tools. Given their age, it is not uncommon for a craftsman or master watchmaker to have to manufacture by hand and individually replace certain components. As such, a workshop is entirely dedicated to restoration within our Manufacture in Geneva.
Services Lead Time
The servicing of a timepiece may vary depending on each particular case. The time-lead of a complete service or an intervention under warranty is approximately 4 weeks, in case the timepiece is received at a boutique providing watchmaking service on-site. The restoration of vintage pieces may take from 6 weeks onwards. These delicate pieces must be intervened at the Swiss headquarter in the specialized workshops for vintage watches.
To discover the exact service lead-time we recommend you to visit one of our boutiques.
Absolutely. When your Vacheron Constantin watch is repaired or serviced at one of our Service Centers or authorized boutiques, the work carried out and the components replaced will be guaranteed for two years from the date the work is completed.