GUARANTEEING THE HIGHEST LEVEL OF SERVICE
Your Vacheron Constantin is a rare timepiece. Therefore, we recommend you entrust its maintenance to authorized Service Centers. In fact, only operations carried out within this official network will allow you to benefit from our international Vacheron Constantin intervention warranty. The expertise and precision of our master watchmakers guarantee the reliability and accuracy of your watch year after year.
AS CLOSE TO EXCELLENCE AS POSSIBLE
We are present all over the world in order to offer you a level of service in line with your expectations. Consequently, all of our exclusive Vacheron Constantin Boutiques as well as our authorized retailers can organize the maintenance of your watch at your nearest Service Center. Your watch can also be deposited at any Vacheron Constantin boutique in the presence of an authorized watch repairer.
Everything depends on how you wear your watch every day; however, we strongly recommend you bring your timepiece to a Service Center every 3 or 4 years for complication models, and every 4 or 5 years for mechanical models (self-winding or manual).
Services Lead Time
The servicing of a timepiece may vary depending on each particular case. The time-lead of a complete service or an intervention under warranty is approximately 4 weeks, in case the timepiece is received at a boutique providing watchmaking service on-site. The restoration of vintage pieces may take from 6 weeks onwards. These delicate pieces must be intervened at the Swiss headquarter in the specialized workshops for vintage watches.
To discover the exact service lead-time we recommend you to visit one of our boutiques.
Make purchasing an exceptional timepiece easier
Vacheron Constantin places great importance on client satisfaction. In the quest for excellence, the Maison is developing a service to help in the acquisition of a new Vacheron Constantin timepiece via a trade-in program. Clients can benefit from trading in one or more of their watches, among a wide range of premium brands. Make the most of this service created to facilitate the purchase of a new Vacheron Constantin timepiece.
Offer is subject to conditions: Consult your nearest boutique to obtain detailed information and to check the availability of this service.
SEND YOUR WATCH FOR SERVICE
For your convenience, we are pleased to arrange the direct sending of your Vacheron Constantin timepiece to your local Vacheron Constantin Service Center for service.Learn more