Legal
Terms and Conditions of Use

Last updated: November 2015

About Vacheron Constantin and these Terms of Use

Vacheron Constantin branch of Richemont International SA has its registered offices at Chemin du Tourbillon 10, 1228 Plan-les-Ouates, Switzerland.  The Platforms are owned and edited by Vacheron Constantin.

These Terms of Use govern your use of Vacheron Constantin websites and mobile applications (together the “Platforms”). In these Terms of Use, we use the term Vacheron Constantin (and "we", "us" and "our") to refer to the head office of Vacheron Constantin at the registered address above and its affiliates.

Please read these Terms of Use carefully before using the Platform. By using the Platform, you signify your assent and agreement to these Terms of Use.  If you do not agree to these Terms of Use, then you are not authorised to continue use of the Platform. 

Updates to these Terms of Use

We may make changes from time to time to these Terms of Use so please check back regularly to keep informed of updates. The latest version of these Terms of Use will always be available on the Platform. Any new version of these Terms of Use shall take effect and will govern the use of the Platform and your relationship with us immediately upon the date of posting. By continuing to use the Platform, you agree to be bound by the terms of these updates and amendments.

About our hosting services

Hosting Services for our website is provided by Richemont International SA in Switzerland.

Mobile applications may be hosted by us or by other companies and you should refer to the relevant conditions of such other company.

Our privacy policy

Our information collection practices on the Platforms, such as the types of information we collect regarding visitors to the Platforms and the ways in which we may use that information, are governed by the terms of our Privacy Policy.

Use of materials on the Platforms

Vacheron Constantin has created its various Platforms to provide information about its company and products for your personal use. Whilst considerable effort has been made to ensure that the visual representations of Vacheron Constantin products displayed on the platforms are representative of the colour, design and style etc. of the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, Vacheron Constantin cannot be held liable for any apparent differences in the product images represented on the Platforms and the original products. We strongly advise you visit one of our boutiques or authorised retailers prior to making a purchase online or by phone.

You may download one computer copy or print one copy of the material made available to you via the Platforms, or download the application on to your mobile device, for your own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™, are preserved intact and are not modified, deleted or changed. Unless otherwise stated, you should assume that everything that you see or read on the Platforms (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) ("Vacheron Constantin Material") are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.

You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on or use any Vacheron Constantin Material in any way for any public or commercial purposes. Furthermore, Vacheron Constantin Material may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use Vacheron Constantin Material will automatically terminate and any copies made of Vacheron Constantin Material must be immediately destroyed. Any unauthorised use of Vacheron Constantin Material may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Your submissions and unsolicited communications

This section concerns communications sent to Vacheron Constantin. It does not concern the communication of personal information to Vacheron Constantin in relation to customer enquiries, the use of services or the purchase of products by phone or through the Platform. The latter is governed by the rules stipulated in the Privacy Policy.

Any unsolicited communication or material that you transmit to Vacheron Constantin via the Platforms or through social media, by electronic mail or otherwise, including, but not limited to, any data, questions or answers, comments, suggestions, or the like will be treated as non-confidential and non-proprietary by Vacheron Constantin. By sending communications to Vacheron Constantin, you automatically grant Vacheron Constantin a worldwide, royalty-free, perpetual, irrevocable, non-exclusive licence to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such communication(s) alone, or as a part of other works in any form, media, or technology whether now known of hereafter developed and to sublicense such rights to anyone. Anything that you transmit may be used by Vacheron Constantin and its affiliated companies for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting, or developing, manufacturing and marketing products using such information.

The world’s oldest watch manufacturer in continuous operation since 1755 and founder of the spirit of technical and precious Haute Horlogerie, Vacheron Constantin has been making horological history for over 260 years. To this end, it possesses its own sources of creativity, in particular highly skilled teams of designers who conceive and perfect Vacheron Constantin’s creations. As a result, Vacheron Constantin cannot agree to or accept to be the receiver of unsolicited proposals of collaboration. Indeed, it is conceivable that Vacheron Constantin may already be working on similar ideas and/or creations. Consequently, you are advised that Vacheron Constantin is not interested in receiving ideas or other proposals relating to creations you may wish to submit.

Limitation of liability

This section applies to the Platforms and not to the products that may be sold online or by phone by one of our local or regional markets.

Vacheron Constantin tries to ensure that the information provided is accurate and complete. However, Vacheron Constantin does not warrant or represent that Vacheron Constantin’s Material is accurate, error-free or reliable or that use of Vacheron Constantin Material will not infringe rights of third parties.

Vacheron Constantin does not warrant that the functional and/or technical aspects of the Platforms or the Vacheron Constantin Material will be error free or that the Platforms, Vacheron Constantin Material or the servers that make them available are free of viruses or other harmful components. If use of the Platforms or Vacheron Constantin Material results in the need for servicing or replacing property, material, equipment, data or other element, Vacheron Constantin is not responsible for those costs. Without 500

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