Customer card

For customers having completed a customer card in a boutique, please also consider the following:

Argentina: You have the right of free access to your personal data at six-monthly intervals, unless there is a legitimate interest to access it more frequently in accordance with article 14, paragraph 3 of the Law number 25.326. You may contact the boutique manager or send a written request to concierge.us@vacheron-constantin.com. You may also request that no further marketing communications be sent to you. The DIRECCION NACIONAL DE PROTECCION DE DATOS PERSONALES, the body which enforces Law number 25.326, has the duty to investigate reports and claims of breaches of data protection laws.

Taiwan: Please also note that we will be keeping your personal data until the end of the customer relationship.

India: Our IT infrastructure complies with the International Standard ISI/ISO/IEC 27001 on "Information Technology – Security Techniques – Information Security Management System – Requirements".

Italy: You have the right to receive an updated list of our trusted service providers that may process your data on our behalf. You may contact us at concierge.europe@vacheron-constantin.com to request this information.

Macau: You are entitled to request information about our trusted third party providers with which we may share your personal data. You may contact us at concierge.asia@vacheron-constantin.com to request this information.

Portugal: You have the right to request information about our trusted third party providers and destination countries to which your data are transferred. You may contact us at concierge.europe@vacheron-constantin.com to request this information.

Russia: Please also note that we will be keeping your personal data until the end of the customer relationship. You are entitled to request information about our trusted third party providers with which we may share your personal data. You may contact us at concierge.russia@vacheron-constantin.com to request this information.

For carrying out our data processing activities, we may share your personal data with our trusted third party providers, namely:

Type of service providers being used Name of providers (e.g.)
Service provider carrying out marketing campaigns on our behalf Experian Marketing Services and WealthEngine